When RD Web Access doesn’t work with Internet Explorer 11

 

We found that our Remote Desktop Web Access didn’t work with IE11. Browsing to the /RDweb page produced this message:

“Browser Not Supported

This Web browser is not supported by RD Web Access. RD Web Access requires Internet Explorer 6.0 or later.”

RD Web Access not working for Internet Explorer 11

The solution (thanks to http://www.edugeek.net/forums/windows/127594-ie11-rd-web-access.html and repeated here in case that site vanishes) is to make a minor change to the configuration on the web server. The fix only works on RDS Gateway servers with 2008 R2 SP1 installed.

  1. In IIS Management Console, open the Sites node and then select the RDweb node.
  2. On the right-hand side double-click on HTTP Response Headers.
  3. In the right hand panel click “Add…”.
  4. In the dialogue that appears enter Name: X-UA-Compatible and Value: IE=9 as shown below:
     Adding a custom HTTP response header
  5. Re-start IIS (and possibly reboot the server) and test RD Web Access again.
Posted by Crispin Flower 03 January 2014 Categories: IIS Remote Desktop

Comments

Osman

re: When RD Web Access doesn’t work with Internet Explorer 11

21 May 2014

Dank je wel. voor de tip

David Mitchel

re: When RD Web Access doesn’t work with Internet Explorer 11

19 June 2014

Do note however that this can be set in IIS at the server level as well as the website. If it is set at both levels, you can get a server error when trying to connect so check both!!

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