On starting MapInfo Pro, it prompts for the location of MAPINFOW.FNT (and a few similar files). A file search shows that these files do not exist on the machine. 

This typically occurs when an Administrator installs MapInfo Professional and then logs off the machine without running the program at least once (it is the first run as admin that installs these files). The easiest solution is to have the user go to the MapInfo\Professional\AddUser folder (for example C:\Program Files (x86)\MapInfo\Professional\AddUser) and run the "MapInfo Professional User.msi" file found there and then re-start MapInfo Professional.